Refund Policy

Our Refund Policy

At Somai, we want you to be completely satisfied with our services. If you're not happy with your purchase for any reason, we offer a 7-day refund policy for all our subscription plans.

Eligibility for Refunds

To be eligible for a refund, your refund request must be submitted within 7 days of the original purchase date. After this period, we cannot offer you a refund.

Additionally, to be eligible for a refund:

• Your account must be in good standing.
• You must have used our service fewer than 10 times.
• You must provide a reason for your refund request.

Non-Refundable Items

The following are not eligible for refunds:

• Purchases made more than 7 days ago.
• Accounts that have been suspended for violations of our Terms of Service.
• Add-on services or one-time purchases.
• Any usage beyond our specified refund limits.

How to Request a Refund

To request a refund, please email us at info@infoskillstechnology.com with the following information:

• Your full name
• Email address associated with your account
• Date of purchase
• Reason for requesting a refund

Once we receive your request, we will process it within 5 business days. If approved, the refund will be issued to the original payment method used for the purchase. It may take an additional 5-10 business days for the refund to appear in your account, depending on your payment provider.

Partial Refunds

In some cases, we may issue partial refunds at our discretion, especially if you have already used a significant portion of our services during the refund period.

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review our refund policy periodically for changes.

Contact Us

If you have any questions about our Refund Policy, please contact us at info@infoskillstechnology.com.